A useful conversation starts with the entities, external signals, decisions, and handoffs that matter to your team.
At a glance
- A workflow-focused walkthrough
- One published support address
- A safer first contact path
Request a private product walkthrough
Tell us which workflows you want to examine: credential and session exposure, dark-web research, attack-surface intelligence, third-party risk, IOC enrichment, evidence review, or authorized intelligence downloads.
Include the teams that would use the result and the decision they need to make. That context helps keep the walkthrough grounded in your operating model instead of a generic feature tour.
- Which external signals are currently fragmented?
- Which identities, assets, vendors, or indicators are in scope?
- Where should a reviewed finding go next?
Product, access, and deployment questions
Use support@fireintel.net for product questions, deployment-scope discussions, workflow integration, or help understanding the FireIntel experience.
Do not email passwords, raw credentials, complete stealer logs, or other sensitive evidence. Begin with a non-sensitive description so an appropriate handling path can be agreed first.
Security-related contact
Security questions can also be sent to support@fireintel.net with a clear subject line. If you believe you have found a vulnerability, provide a concise description and avoid accessing, changing, or retaining data that does not belong to you.
The FireIntel security page explains the information that is useful in an initial report without asking for sensitive proof by email.